Privacy Policy
At Pipe Dreams Drainage & Excavations Ltd, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you visit our website, contact us, or use our services
1. Information We Collect
We may collect personal information when you:
- Complete a form on our website
- Call, email, or message us directly
- Interact with our advertising on Facebook, Snapchat, or other online platforms
The information we collect may include your name, phone number, email address, physical address, and any other details you provide about your enquiry or project
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes or services
- Improve our website and customer experience
- Communicate updates or special offers (if you’ve opted in)
- Comply with legal or regulatory obligations
We will never sell, rent, or share your information with unrelated third parties.
3. Cookies and Website Tracking
Our website may use cookies and tracking tools (such as Facebook Pixel or Snapchat Pixel) to help us understand how visitors use our site and to improve our advertising.
You can turn off cookies in your browser settings, but doing so may affect how some parts of our website work.
4. Storage and Security
Your information is stored securely and accessed only by authorised team members when required for legitimate business purposes. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
5. Access and Correction
You have the right to access the personal information we hold about you and to ask for corrections if you believe it is inaccurate.
To do so, please contact us at:
Pipe Dreams Drainage & Excavations Ltd
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
